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Jeff Gennette // President & CEO of Macy’s Inc.

Jeff Gennette, President & CEO of Macy’s Inc., discusses the future of instore retail capabilities. Macy’s uses the power of technology, human connection and an omni channel strategy to create a competitive advantage over other retailers in the industry. Gennette shared that the company has a strong digital platform, mobile site, numerous flagships stores but is always looking for ways to improve the interactions with their customers in store. 

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